Term and Conditions

1. Our Customers

Skin Care Products caters to health-conscious individuals seeking premium beauty, wellness, and personal care solutions. Our target customers include:

• Adults seeking specialised skincare and cosmetic products
• Parents purchasing baby and children’s health items
• Individuals looking for allergy relief and healthcare products
• Customers valuing natural and hygienic personal care solutions

2. Website Use and Intellectual Property

2.1 Access and Account

You may browse our site without registration. To make purchases, you may need to create an account with accurate information.

2.2 Intellectual Property

All content on this website (text, images, logos, product designs) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

3. Product Information

3.1 Product Range

We specialise in:

• Skincare and cosmetics (face masks, moisturisers, cleansing products)
• Personal hygiene (bath products, deodorants, feminine care)
• Health and wellness items (allergy relief, digestive health, cold/flu)
• Baby and children’s health products

3.2 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. Colours may appear differently depending on your monitor.

3.3 Age Restrictions

Some products (like cosmetics) may require you to be at least 16 years old to purchase.

4. Ordering and Payment

4.1 Placing Orders

By placing an order, you offer to purchase at the listed price. We process orders within 1-2 business days and will confirm via email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You must provide accurate payment information and have sufficient funds.

4.3 Pricing

Prices are in GBP and include VAT where applicable. We reserve the right to correct pricing errors.

5. Shipping and Delivery

5.1 Shipping Options

• Standard Shipping (£12.95): DHL or FedEx, 10-15 business days after dispatch
• Free Shipping: EMS for orders over £50, 15-25 business days after dispatch

We ship worldwide except to some Asian countries and remote locations.

5.2 Delivery Responsibilities

Once shipped, risk passes to you. You’re responsible for providing accurate delivery information. Unclaimed packages may incur additional fees.

6. Returns and Refunds

6.1 Return Policy

You may return most unused, unopened items in original packaging within 15 days of delivery.

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Opened cosmetics and beauty products
• Used bath & shower items
• Opened feminine care products
• Unsealed dental care items
• Products with broken hygiene seals

6.3 Return Process

Email [email protected] within 15 days to request a return authorization. Include order number, items, reason, and preferred resolution.

6.4 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

7. Customer Responsibilities

• Provide accurate personal and payment information
• Use products as intended and according to instructions
• Check for allergies before using products
• Keep login credentials secure
• Comply with all applicable laws

8. Liability Limitations

We’re not liable for:

• Indirect, incidental, or consequential damages
• Product misuse or allergic reactions
• Events beyond our reasonable control (natural disasters, etc.)
• Third-party actions

Our total liability is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important. Our Privacy Policy explains how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

11. Governing Law

These terms are governed by English law. Disputes will be resolved in English courts.

12. Contact Us

For questions about these terms:

Skin Care Products
93 Castle St
Lisburn, GB CH2Y 8EB
Email: [email protected]